Our Difference

Workers

Your family's comfort and security matter deeply to us. That's why we exclusively hire quality craftsmen who maintain clean workspaces and demonstrate courteous professionalism around your family. You'll never feel uncomfortable or anxious about who's in your home – just confident, respectful experts focused on delivering excellence.

Why are we different?

  1. We handle all projects with in-house labor and don’t subcontract it out. This way we have complete control over everybody who seps foot in your house.

  2. We hire on attitude and develop skills. We believe that that someone with the right attitude, and the ability to learn skills is more valuable than someone with all the skill in the world but, a poor attitude.

  3. We implement performance-based pay structure. And different than most, this is based on customer satisfaction, job cleanliness, and job quality, not on speed.

Guarantee

Our quality and craftsmanship are genuinely second to none and this is how we can have such a highly unique guarantee: If you're not completely satisfied, YOU determine the refund amount – which would reach thousands of dollars if you chose to receive the full amount. The presence of our guarantee demonstrates our absolute commitment to your satisfaction.

How does it work?

  1. After we complete your project, we ask you to complete a 4-part survey.

  2. Each star in each section of the survey has a value attached to it.

  3. If you give us anything less than 5 stars in these categories, we refund money back to you.

Process

Before we begin, you'll receive a detailed day-by-day timeline of your renovation. Track each phase of progress as we transform your bathroom. Our streamlined process and careful planning ensure we complete your project when promised – no stressful delays or endless construction zones disrupting your family's routine.

What is Our Process?

  1. We come to your home, walk you through the ins and outs of a bathroom remodel, then give you a reliable estimated price.

  2. Depending on level of service, we connect you with local vendors, with whom we have relationships, to then continue guiding you down the bathroom remodel path, making the design and material selection process simple.

  3. We give you a concrete timeline for the project and stick to it using our fully in-house craftsmen. No sub-contractors. We’re so familiar with the remodel process that we can confidently provide a schedule that you can rely on.

Pricing

We believe in absolute clarity with costs. Your initial estimate is thorough and honest. If we uncover any unforeseen issues during the project, we discuss them with you and obtain your written approval before proceeding with any additional work. You'll always feel in complete control of your investment, never blindsided or pressured.

HOW?

  1. We show price ranges on our the very first page of our website.

  2. We don’t pad prices to make money on materials.

  3. We don’t surprise customers with added charges due to job changes. Any unexpected changes in the scope of work get approved and signed off on by you, the customer, before the extra work begins.